Brick & Mortar Visibility
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Ep. 290: Free Marketing for Brick-and-Mortars: How One Idea Turned into a Movement
In this episode, Melissa shares a brilliant (and completely free) marketing idea from a local therapist who turned her passion for walk-and-talk therapy into a 260-person community event — and a brand visibility dream.
✨ What made this event so effective (and how it cost almost nothing)
✨ How to find your version of “the walking club” in your business
✨ Why authentic connection beats clever ads every…
Ep. 289: From the Soccer Field to the Boardroom: Why You Need People Who Hold You
 And a moment with my son that completely unraveled me.
 • The emotional moment that stopped me in my tracks
 • Why empathy matters more than achievement
 • The real reason entrepreneurs…
Ep. 274: What Actually Moved the Needle for My Studio Business (Hint: It’s Not What You Think)
Ep. 273: From Broke to Boutique Retail Boss: A Conversation with Sarah Kowal
Ep. 261: Create Even More Local SEO with Your Referral Program
Ep. 260: Stop Marketing Alone! Leverage Brand Ambassadors for Growth
Brand Ambassador Playbook : 3 Ways to Boost Your Local Business
Running a brick-and-mortar business means juggling all the things—marketing, sales, customer service… oh, and actually delivering your products and services like a boss. But what if you didn’t have to do it all alone? Enter brand ambassadors—your secret weapon for getting your biz in front of more people without adding to your already overflowing to-do list.
In this episode, we’re breaking down three game-changing ways to use bran…
Ep. 237: Ready for a Storefront? 10 Must-Ask Questions Before You Commit
Ep. 236: Beyond the Holiday Hustle: Five Tips for End of Year Small Business Success
Ep. 233: Five Reasons Your Business Needs a Mastermind Group
Ep. 226: Need More 5 Star Google Reviews? Craft Exceptional Client Experiences Consistently with Samantha Irwin and Watch Your Google Reviews Soar
On this podcast, we discuss how to create excellent SEO by optimizing your Google Business Profile and writing blogs that both Google and your perfect clients love.
But let’s dive into the nitty-gritty: Did you know that 91% of unhappy customers won't do business with you again? However, if you resolve their complaint in their favor, 70% will return!
Our guest today is Samantha Irwin of Kaizen Consulting. She's an expert in helping business owners build teams that excel in the client j…
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