The Visibility Podcast

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Ep. 327:They Found You. They Like You. But Do They TRUST You?

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Your business is showing up online. But are you giving people enough reasons to actually CHOOSE you?

We're wrapping up my three-part Found → Liked → Trusted visibility framework, and today we're talking about the final piece: TRUST.

Because here's the thing.

People aren't just searching Google anymore. They're asking AI platforms for recommendations, comparing businesses across multiple websites, and making decisions before they ever pick up the phone.

And if your leads have slowed down, yo…

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Ep. 325: People Are Finding Your Business. Here's Why They Might Not Choose You.

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Getting found on Google and AI is great. But what happens AFTER someone discovers your business?

Do they like what they see? Do they feel a connection? Do they think, "YES! This is exactly what I've been looking for!"

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Because getting FOUND is only the beginning.

This week on The Visibility Podcast, we're continuing my Found, Liked, and Trusted visibility framework with two more steps to help your local service business become the go-to option in your community.

And you guys, one of these …

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Ep. 324: Want to be the go-to option in your industry? First, you have to be FOUND. Five Steps to being Found First.

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Want to be the go-to option in your industry? First, you have to be FOUND.

We talk a lot about visibility, but visibility isn't about posting more, being everywhere, or doing all the things.

It's about making sure that when someone is actively looking for what you do, your business has the right signals in place to show up.

Recently, I taught a workshop around my visibility framework:

Be Found. Be Liked. Be Trusted.

And today's episode is all about that very first piece: FOUND.

I'm walking …

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Ep. 323: Why Customers Choose You: Consumer Psychology, AI & Better Marketing with Adam Ortman

Adam Ortman

Why Customers Choose You: Consumer Psychology, AI & Better Marketing with Adam Ortman

Why does someone choose your studio, practice, or service business over the one down the street?

It might not be because you're better.

It might be because you've done a better job understanding what matters to them.

In this episode of The Visibility Podcast, I'm joined by Adam Ortman, consumer psychologist, marketing author, and founder and CEO of Kinetic319. Adam has a master's degree in advertising and consumer …

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Ep. 318: From Scroll to Studio: Turning Instagram Visibility Into Enrollments with Katelyn Rhoades

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If you’re posting on Instagram because you know your studio should be there—but you’re not quite sure whether all that posting is actually helping you get seen, build trust, or increase enrollment, this episode is for you.

I’m joined by Katelyn Rhoades, Forbes-featured entrepreneur, founder and CEO of Enfluence Marketing Studio, and host of the top-ranked podcast Call Her Creator. Katelyn has grown a community of more than 350,000, built a seven-figure business from scratch, and partne…

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Ep. 310: How We Created Our Best Summer Enrollment in 17 Years

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Every business eventually hits a plateau.
You know the feeling. You're working hard, showing up consistently, and doing all the things you've been told to do—but the growth you're looking for just isn't happening.
In this episode, I'm pulling back the curtain on what's been happening inside my own brick-and-mortar business, The Dancing House.
Over the past year, I've pulled every major growth lever available:
✔️ Increased our prices and positioned ourselves as a premium offeri…

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Ep. 301: The Visibility Shift: From Noise to Real Clients

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Everyone says “you need to post more.”
More content. More platforms. More noise.
But what if the reason your marketing isn’t converting… isn’t because you’re not doing enough—
 it’s because you’re missing the one thing that actually builds trust and drives sales?
Connection.
In this episode, Melissa breaks down the difference between being visible and being known.
She shares real client stories—from a restaurant using a simple marquee to build community loyalty, to a brand-n…

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Ep. 296: 4 Ways to Use Video that Actually Move the Needle

Ep. 297

Happy New Year — and welcome to 2026.
We’re kicking things off with practical, tactical visibility strategies for brick-and-mortar business owners who want to be found first in a world that’s changing fast.
People aren’t just searching on Google anymore. They’re using tools like ChatGPT and other AI-powered platforms to find the best businesses in their area. And here’s the truth: those tools pull information from what already exists online.
That means your Google Business Pr…

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Ep. 295: Quarterly Focus: A Smarter Way to Grow in 2026 with the Clarity Your Business Needs

Ep. 296

It’s the last week of December — and while many of us are resting, traveling, or spending time with family, our minds are quietly turning toward what’s next.
In this short and practical solo episode, I’m sharing a few important reminders and tools to help brick-and-mortar business owners step into 2026 with clarity instead of overwhelm.
We cover:
  • A timely Google Business Profile PSA (and why it matters more than you think)
  • Why most business owners can’t see the visibilit…

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Ep. 293: The #1 SEO Mistake I See in Website & Social Media Audits

Ep. 293

In today’s episode of Brick and Mortar Visibility, I’m pulling back the curtain on a real Social Media + Website Audit I just completed for a business owner who grabbed my Black Friday audit offer, and what I uncovered might surprise you.
Here’s the truth:
 Most business owners aren’t struggling with SEO because they’re doing nothing…
 They’re struggling because their website and social media platforms aren’t connected clearly or strategically, and it’s silently hurting their vis…

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